ok baji Privacy Policy

ok baji places the highest importance on its users' privacy. This privacy policy explains what information we collect, how that information is used, and what steps we take to protect it.

By using the ok baji website, you are considered to have accepted the terms of this privacy policy. This policy is consistent with and works alongside our Terms and Conditions.

This document applies to users residing in Bangladesh. ok baji is committed to ensuring the security and privacy of your information when providing digital services. The policies stated here apply to both all registered members and visitors.

ok baji collects various types of information, divided into two main categories:

2.1 Information You Provide Directly

When you open an account on ok baji, make a deposit, or contact us for support, the information you provide yourself includes:

• Full name and date of birth
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, Upay or bank account)
• National ID card or passport details (for identity verification)
• Profile photo (optional)

2.2 Automatically Collected Information

When you use the ok baji platform, some information is collected automatically:

• IP address and device type
• Browser type and language settings
• Time, date, and duration of website visits
• Which pages were visited and how long was spent on them
• Information obtained from cookies and web beacons
• Game play history and betting activity

2.3 Information Received from Third Parties

In some cases, information may be collected from third-party verification service providers for the purpose of identity verification or fraud prevention. This information is used only where necessary.

ok baji uses the collected information for the following purposes:

3.1 Account Management

Information is used to create, manage, and secure your account. This includes login verification, account recovery, and identity verification.

3.2 Processing Financial Transactions

Payment information is used to complete and verify deposits and withdrawals. ok baji ensures secure transactions via bKash, Nagad, Rocket and Upay as well as bank transfers.

3.3 Platform Improvement and Personalisation

ok baji improves the platform by analysing your gaming preferences and usage patterns. This information may also be used to suggest games and offers suited to your preferences.

3.4 Customer Support

When you seek support via live chat or email, your account information is used to provide a quick and effective resolution.

3.5 Fraud and Irregularity Prevention

Information is analysed to maintain platform security and detect unauthorised activity.

3.6 Communication and Promotions

Subject to your consent, you may be informed about relevant bonuses, promotions, and updates. You may request to stop receiving such communications at any time.

ok baji does not sell your personal information to third parties. However, limited information may be shared in specific circumstances described below:

4.1 Service Provider Partners

To operate the platform, we work with trusted service providers such as payment gateways, identity verification agencies, and technology infrastructure providers. These organisations receive only the information necessary to carry out their specific tasks and have no right to use that information for any other purpose.

4.2 Legal Obligations

Where disclosure of information is required under applicable laws of Bangladesh or by court order, ok baji complies with that legal obligation.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may transfer to the new ownership. Should this occur, you will be notified in advance.

4.4 With Your Consent

In any case other than those mentioned above, your explicit consent will be obtained before sharing information.

Cookies and similar technologies are used on the ok baji website. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform, such as maintaining your login status.
• Functional cookies: Remember your preferences and settings so you do not have to set them up again each time.
• Analytics cookies: Analyse website traffic and usage patterns to help improve the platform.
• Marketing cookies: Used to show relevant advertisements and offers, subject to your consent.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

ok baji retains your information only for as long as it is necessary. The retention period depends on the type of information and the purpose for which it is used.

• All profile and transaction information is retained for as long as the account remains active.
• Even after an account is closed, certain information may be kept for a set period for legal and regulatory reasons.
• Marketing-related information is deleted as soon as possible once you withdraw your consent.
• Fraud prevention-related information may be retained for an extended period for security reasons.

After the required period has ended, information is securely deleted or transformed in a way that makes it no longer possible to identify any individual from it.

ok baji follows industry-standard technical and administrative measures to protect your information. The key components of our security framework are described below.

7.1 Encryption

All data between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology. Payment information is protected with special care.

7.2 Access Control

Among ok baji staff, only those who require access for their work are able to access your information. Each access is logged and reviewed regularly.

7.3 Regular Security Testing

Regular audits and tests are conducted to identify security vulnerabilities on the platform. Any identified risk is acted upon promptly.

7.4 Response to Data Breaches

Should a data security breach occur for any reason, ok baji will act quickly. Affected users will be notified as soon as possible and necessary steps will be taken to limit any damage.

As an ok baji user, you have the following rights over your own information:

8.1 Right to Access Information

If you wish to know what information we hold about you, you may contact us. You will be provided with complete information within a defined timeframe.

8.2 Right to Correct Information

If there is any error in the information we hold for you, you may request a correction. Correction of identity-related information may require verification.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period for legal or security reasons.

8.4 Right to Object to Processing

If your information is used for marketing communications, you may withdraw that consent at any time. This will have no effect on your account or services.

8.5 Right to Data Portability

You may request that your information be exported in a structured, machine-readable format.

To exercise these rights, please contact our support team. To learn more about ok baji, visit our About Us page.

All ok baji services are strictly for individuals aged 21 and above. We do not intentionally collect any information from persons under 21.

If a minor attempts to register on our platform and we detect this, that account will be closed immediately and all related information will be deleted.

ok baji is always committed to ensuring responsible gaming. Visit our Responsible Gaming page for more details on responsible behaviour and protection tools.

ok baji reserves the right to update this privacy policy when necessary. Amendments may be made due to changes in services, technological developments, or legal requirements.

For significant changes, registered members will be notified in advance by email or through a notice on the platform. You can see when the policy was last changed by checking the "Last Updated" date at the top of the page.

Continued use of the platform after changes have been made will be considered acceptance of the new policy. If you object to any change, the option to close your account remains open at all times.

If you have further questions about this privacy policy, you may visit our Frequently Asked Questions (FAQ) section, where answers to common questions can be found.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the ok baji support team. Our team is available seven days a week, twenty-four hours a day, in both Bengali and English.

ok baji will try to respond as quickly as possible to any request related to the protection of your information. Your privacy and trust are of the highest importance to us.