ok baji's Guide to Responsible Gaming
Setting limits is essential to keeping sports and casino entertainment enjoyable. On this page, find out how to stay in control and get support when you need it.
Gaming is entertainment, not a business
ok baji believes that online betting and casino gaming should be an entertaining experience — not a source of income or a solution to financial problems. The mental and financial wellbeing of every player is our top priority on this platform.
Every user must be at least 21 years old. Creating or using an account on behalf of a minor is strictly prohibited. This is detailed in our Terms and Conditions, which all users are required to follow.
For some people, a tendency to gamble can lead to a loss of control. Being aware of this risk is the first step toward responsible gaming. Set your budget, limit your time, and do not place larger bets trying to recover money you have already lost.
Questions and answers about responsible gaming are available on our FAQ page. You can also read our Privacy Policy to learn how your personal information is kept secure.
- Only play with money you can afford to lose without affecting your daily life.
- Increasing your bets to recover previous losses is a dangerous habit.
- Avoid placing bets while drinking alcohol or under emotional stress.
- Do not play beyond a set time limit each day.
Tools to keep yourself in control
ok baji gives every player the option to set limits based on their own situation. Contact our support team via 24/7 live chat to use these tools.
Set a deposit limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends.
Session time limit
Decide in advance how long you will play in one session. When the time is up, the system will automatically notify you or end your session.
Temporary account pause
If you want to take a break for a few days, your account can be temporarily suspended for anywhere between 24 hours and six weeks. Logging in will not be possible during this time.
Permanent self-exclusion
If you want to close your account for the long term or permanently, submit a self-exclusion request. Once it takes effect, no promotional messages will be sent either.
Review your gaming history
View the full history of your bets, wins, losses, and deposits at any time. This helps you understand your own patterns and identify excessive play.
Get direct support
To activate any of the above limits or close your account, speak to our support team in Bengali via 24/7 live chat or email.
Recognise the warning signs
If you or someone close to you seems to be experiencing any of the following, take a break and seek support.
Chasing lost money
Repeatedly betting more than before in an attempt to recover losses — this is the most common warning sign of problem gambling.
Betting with essential money
Spending money needed for food, rent, or family needs on betting is a serious warning sign.
Playing longer than planned
Saying 'just a little more' while hours pass, and feeling unable to stop.
Hiding from family and friends
Concealing the amount or time spent gambling from family, or lying about it.
Gaming to escape stress
Turning to betting or gaming to forget worry, loneliness, or low mood.
Betting with borrowed money
Borrowing money, using a credit card, or using family assets to place bets is a clear warning sign.
How to self-exclude
If you feel you need a complete break from gaming, follow the steps below. This process is fully confidential and you are not required to give a reason.
- Log in to your account on ok baji.
- Open the 24/7 live chat and contact a support representative.
- Request a self-exclusion or account closure — temporary or permanent.
- Let us know how long you want the break to be (30 days, 3 months, 6 months, or permanent).
- Once confirmed, your account will be deactivated immediately.
Protecting minors
Registration and play on ok baji is strictly for those aged 21 and above. If there are teenagers or children at home, take a few precautionary steps:
- Never share your login details (username and password) with anyone.
- Always log out after playing, especially on shared or family devices.
- Keep parental controls or screen time limits enabled on your devices.
- If you suspect a minor has used your account, inform us immediately.
Where to get support
If you or someone you know is struggling, do not hesitate to ask for help. Support is available through the following channels.
ok baji support team
Our 24/7 live chat support is available in Bengali and English. Tell us directly via chat about account limits, self-exclusion, or any concern. You can also reach us by email — the address is at the bottom of the site.
Talk to someone close to you
Share your feelings with a trusted family member or close friend. Being able to admit you have a problem is the most courageous step you can take.
Mental health professional
If the problem feels serious, see a mental health counsellor or consultant. Mental health services are available at both government and private hospitals in Bangladesh.
ok baji's commitment
We do not only provide entertainment — we are also responsible for keeping our platform safe.
Age verification
Every user's age is verified at registration. Those under 21 cannot create an account under any circumstances.
Data protection
Your personal and financial information is kept secure through SSL encryption and a strict data protection policy.
Monitoring unusual patterns
Our team monitors unusual gaming patterns and reaches out directly when necessary.
Easy limit setting
Deposit limits, time limits, or self-exclusion can be activated easily at any time — in just a few minutes via live chat.
24/7 support
You can speak to our support team in Bengali via live chat or email at any time, day or night.
Respecting voluntary exclusion
Once a self-exclusion is in place, no promotional communications or new offers will be sent while it remains active.